At EzLaundry, our customers are number one - always. That's why everything Ez-Laundry.com do is focused on providing excellent customer service and delivering low prices.
The information you share with EzLaundry allows us to provide the products and services you need and want while giving you the very best shopping experience.
It's our promise to customers that Ez-Laundry.com respect the trust you place in us and the privacy of the information you share. Part of providing superior customer service includes making sure that Ez-Laundry.com's building a relationship of trust with customers. Our way of doing that is to let you know in a clear, prominent, and easily accessible way how Ez-Laundry.com collect, use, share, and above all protect your personal information.
What Type of Information Do Ez-Laundry.com Collect?
Ez-Laundry.com collects two types of information: (1) information Ez-Laundry.com receive from you and (2) information Ez-Laundry.com receive from others. Information Ez-Laundry.com receive from you includes information you share with us, such as when you create an account or placing order on one of our websites. You may register for an Account by providing certain personally identifiable information (“Personal Information”) such as, and as applicable, your name, e-mail address, addresses, telephone number, credit card information, and certain preferences. This also includes information you provide us through technology, such as through a cookie placed on your computer when you visit our websites, your browser type, IP address, and access times. Ez-Laundry.com also receive information from other sources to help us to improve the personalization of our service to you, and detect fraud. Our goal is to limit the information Ez-Laundry.com collect to the information needed to support our business. If you register for an Account through Facebook Website Profile, in addition to Personal Information as Ez-Laundry.com use the information you have already provided to the Facebook Website in registering for an account and which you have allowed the Facebook Website to share with EzLaundry, including, but not limited to, your first name, your Facebook Website user profile picture, your friend’s list, pages you are a fan of, your gender, and the networks to which you belong (collectively, your “Submitted Information”). In addition to the Personal Information and Submitted Information, Ez-Laundry.com may collect the following information you provide (collectively with Personal Information and Submitted Information, the “Information”). In using and/or accessing the Services, you expressly authorize us to collect and use your Information in connection with the Services. You further acknowledge and agree that EzLaundry may, but is not obligated to, maintain copies of your Information indefinitely, or delete any or all Information, at our sole discretion. When you receive promotional e-mails or newsletters from EzLaundry, if any, we may use customized links or similar technologies to determine whether such newsletters or e-mail has been opened and which links you click. This information is used to provide you more focused e-mail communications and/or other information.
How Does Ez-Laundry.com Use Your Personal Information?
Some examples include:
To fulfill your requests for products and services and communicate with you about those requests;
To register and service your account;
To administer contests, sweepstakes, promotions, and surveys;
To provide customer service and alert you to product information, including recalls;
To help us personalize our service offerings, websites, mobile services, and advertising;
To help us improve your experience in our stores and through our websites and mobile services;
To send you information about our products, services, and promotions;
To respond to reviews, comments, or other feedback you provide us; and
To protect the security and integrity of our websites, mobile services, and our business.
To do this, we combine personal and non-personal information, collected online and offline, including information from third party sources. We also transfer or share your personal information within our corporate family of companies, for these purposes, as permitted by law.
How Do We Share Your Personal Information Outside of Ez-Laundry.com?
We will not sell or rent your personal information. We may share your personal information in limited circumstances, such as to conduct our business, when legally required, or with your consent.We will not share your personal information outside of our corporate family of companies, except in the following circumstances.
How Do We Secure Your Personal Information?
We recognize the importance of maintaining the security of our customers’ personal information. We use reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information.
We have a team of associates who are responsible for helping to protect the security of your information. Whether you are shopping on our websites, through our mobile services, or in our stores, we use reasonable security measures, including physical, administrative, and technical safeguards. These measures may include security access controls or other physical security safeguards, information security technologies and policies, procedures to help ensure the appropriate disposal of information, and training programs.
We share personal information about you with service providers that help with our business activities, including shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our products and services. We require our service providers to keep your personal information secure. We do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers.
Co-Branded Products and Services
We may share your personal information within group of companies. These companies are prohibited from using your personal information for purposes other than offering you these co-branded products and services.
Here are some examples of security measures we use to protect your personal information:
Passwords are required to access your online account and help to protect your account information. Please keep this password confidential.
Encryption technology, called Secure Sockets Layer (SSL), helps to protect personal information in certain areas of our websites during transport across the Internet. The presence of SSL encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use SSL.
For payment card information, we use secured networks, encryption or other protection of cardholder data, physical and technical access controls, monitoring and tests of security systems, and other information security practices to help to protect your information.
How Does Ez-Laundry.com Protect the Privacy of Children Online?
Our websites and mobile services are intended for a general audience and are not directed to children.
We recognize the importance of protecting children's online privacy. In order to protect the privacy of children, Ez-Laundry.com websites and mobile services knowingly collect personal information from children under the age of 13 only with prior parental consent or as permitted by law. Please Contact Us if you believe we may have collected information from your child through our websites or mobile services and we will work to delete it.
Contact our Customer Service Team Ez-Laundry.com Privacy Office with any questions or comments about this Policy or about how we handle your personal information.